Graduate Certificate in Business Analysis
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About this unit

Business Analysis is a fascinating domain. With the increased presence of digital technologies now affecting the majority of new solutions, people need to have multidisciplinary skills in business; process and project management; and Information Technology.

You will develop a deeper understanding of business solutions that leverage digital technologies while delivering business value, situated within the context of managing internal and external stakeholder relationships.

About this unit

This unit introduces a Business Process Management lifecycle and walks you through all the stages of improving a process from beginning to end.

Process modelling plays a crucial role across multiple phases of the lifecycle and is specifically covered in depth as an essential analysis tool and a platform for process improvements and redesign.

This unit will develop specific skills for Business Process modelling and improvement as well as general skills in critical thinking, teamwork, presentation and writing skills.

About this unit

Human beings engage in information environments of ever-increasing complexity both within organisations and socially. In these environments, human beings interact with information in various ways. This unit introduces principles of cognitive science relevant to understanding how human beings process information and make decisions.

In addition, the unit presents relevant frameworks to understand what information really is. Understanding both of these aspects is necessary for modern organisations to be able to exploit their data for effective decision-making.

About this unit

Information systems and enterprises are increasingly interwoven. This isn’t surprising when it is information systems that play a key role in enabling enterprises to achieve their strategic objectives.

This is a transitionary unit that highlights the important role of managers who, with a nuanced understanding of information systems, can direct the use of appropriate systems in order to achieve strategic objectives or to improve existing capabilities.

About this unit

This unit offers students a practical introduction to data analytics, and its application to making decisions. Students will learn common methods for quantitative and computational analytics, through which they can gain an overview of key concepts, skills, and technologies for sourcing data, performing data analysis, and producing appropriate visualisations.

While the course covers relevant technologies for data analytics and information visualisation, the focus is on asking the right questions and solving related problems which are driven from the business/organisational perspective. Students will work with both structured and unstructured data, and will be encouraged to work with open data to address real-life problems in ways that align with ethical principles and good data governance.