This unit provides an in-depth introduction to the management of business processes. It takes you through the fundamental lifecycle phases of a typical business process improvement initiative, from process identification to process monitoring, covering process modelling, analysis, improvement, and automation. The techniques learned include Aboriginal and Torres Strait Islander process views and sustainable practices for waste management as defined by the UN (Goal 12 and Goal 8) in designing robust process solutions. The unit emphasises a practical approach, integrating real-world examples through case vignettes, detailed studies, and industry talks. Assessment is centred on a real-world case study, enabling the application of learned concepts to real-life scenarios. Additionally, we showcase the career journeys and successes of former students, illustrating how the unit aids career advancement and offers mentoring opportunities for your benefit.