Technical requirements and support

Access a range of information for optimal technology preparation

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Technical requirements for studying online

Online learning offers flexibility and convenience, but adherence to minimum technical requirements is vital. Ensure the following for optimal technology preparation:

A tablet is not recommended as the primary study device.

Windows Mac
Operating system Windows 10 or later macOS 11 (Big Sur) or later
Battery life At least 4 hours
Internet connection Minimum speed of 50Mbps and at least 30GB data allowance per month (mobile broadband connections are not recommended)
Audio and video A webcam with in-built microphone
A headset or speakers

Software

Download the following software to ensure seamless access and utilisation of all learning materials.

Web browser

We recommend using the following browsers:

Adobe Reader

You can use Adobe Reader to read PDF files as part of your studies. It’s free to download.

When downloading Adobe Reader, we recommend deselecting the option to Install McAfee Security Scan Plus. This option is selected by default and is displayed on the download page beneath the heading Included with your download.

VLC media player

You can use VLC media player for all audio and video files that you’ll have access to in your course.

Multi-factor authentication (MFA)

Multifactor authentication (MFA) is a security measure that requires you to prove your identity using two or more factors to gain access. You’ll be asked to verify your identity with multifactor authentication when logging into some QUT applications.

You can find more information and guides to setting up MFA on the Multifactor Authentication page

Frequently asked questions

Yes, QUT provides you with a free subscription to Microsoft 365 (formerly known as Microsoft Office 365). You can use the subscription to install Microsoft Office applications on your PC, Mac and mobile devices.

Yes. QUT offers a range of software and learning tools that you can use while you are studying at the University, such as design, multimedia and project management applications. Costs and eligibility may vary for each software application.

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