Student support
QUT Online students have access to personalised support throughout their academic journey.
QUT Online Student Advisor, Nina, explains her role and how the team supports our online postgraduate students. (1:04 min)
Supporting you
From enrolment to graduation, we’re here to support your journey with a full range of online support services — including enrolment help, technical assistance, academic guidance, and peer support — so you’re never alone in your studies.
QUT support team
We never want you to feel alone during your studies. Below are some of our support team ready to help you every step of the way.
Online Learning Advisors
An Online Learning Advisor guides students through their online courses and provides support with course selection and study strategies. They help enhance the overall learning experience.
- Provides personalised guidance on course selection and study strategies.
- Assists students in navigating online courses and digital resources.
- Enhances the overall online learning experience through tailored support.
Student Advisors
The Student Support Team assists students with academic, technical, and personal challenges. They provide resources and guidance to help ensure student success.
- Offers assistance with academic, technical, and personal challenges.
- Provides resources and guidance to help students succeed.
- Ensures a supportive environment for students throughout their studies.
QUT Support Programs and Services
Let us help you navigate student life. Here’s a snapshot of the support available to you when studying at QUT Online.
Study buddies program
We’ve designed the QUT Study Buddies Program as a fun and effective way for you to share your learning in a group. Research shows that studying in groups can help create a more engaging study experience. It can also help you develop better study habits that lead to long-term academic success.
The Study Buddies Program is open to new students and students early in their studies and runs for the duration of the teaching period. We’ll aim to group you with three other students who are studying the same course and units as you. You’ll be sent your buddies’ details at the end of Week 1.
Orientation Week (O-week)
O-week is the perfect event for you to engage in activities and make connections with other students in your course. Network with your peers and learn more about your course, department and academics involved.
O-week provides a great opportunity to adjust to your course, familiarising yourself with the required tech, software and pace of your program.
Disability services
We provide free, confidential support services and advice to students living with a disability, injury or health condition.
No matter if your condition is permanent or temporary, QUT Disability Advisors will work directly with you to provide support that is best suited to your circumstances.
Examples of reasonable adjustments include:
- altered assessment and exam arrangements
- using assistive technology
- alternative formatting of course materials.
It’s important to get in touch with us as soon as possible so that timely support can be put in place.
To make an appointment, call (07) 3138 2019 or email student.disability@qut.edu.au
Student community
Connect with other postgraduate students navigating the world of online studying. Share tips, gain insights and learn from your peers as you join a community that’s made for you.
Our online communities house students from various courses and disciplines, bringing together different perspectives and methods of succeeding in your online studies.
Master online study with confidence
Looking to succeed in online learning? Discover tips, tools, and resources to make the most of your experience. Explore everything you need to know to thrive in your studies.
What our students say
The online learning advisors were amazing. Really supportive, but what was great is that they had the lived experience.Charlotte, Graduate Certificate in Education (Autism)
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If you’re not ready to apply or want to know more before you submit your application, you can request more information by calling us on 1300 104 196 or by completing our enquiry form.
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Apply online by filling out our application form or speak to a Course Consultant on 1300 104 196.