FAQs
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Looking for an answer to a specific question you may have? Our extensive FAQs below might help you find what you are looking for.
Frequently asked questions
You don’t have to wait until the beginning of each year. We have intakes commencing February, April, July and October. Start your studies in an intake that suits you. Visit Key Dates for start dates.
We recommend you start the process of applying as early as possible as many courses are quite popular. Enrolments close approximately 10 days prior to the commencement of each Teaching Period. Visit Key Dates for start dates.
Assessment of exemptions usually takes up to 10 business days. If you are still awaiting an outcome, call your Course Consultant and they will provide an update for you.
Assessment of advanced standing usually takes up to 10 business days. If you are still awaiting an outcome, call your Course Consultant and they will provide an update for you.
There are four intakes per year commencing Jan, April, July and October.
Teaching Periods are 10 weeks in total, including one week break at week 5 and one week for exams/final assessments at week 10.
Entry criteria for each course is clearly outlined on our website. If you are unsure if you meet the entry criteria, our Course Consultants are available to discuss your specific qualifications or experience and help you make an informed decision.
Applying is easy. Simply call one of our Course Consultants on 1300 104 196 Monday to Friday 9am-5pm AEST or fill in our online application form.
Exemptions may be granted for previous higher education or diploma level studies in related or non-related areas of study. They are assessed on an individual basis and can potentially reduce the length of time it will take for you to complete your degree. Previous study must have been undertaken within the past 9 years.
You may be able to have your past studies or work experience count as credit towards your QUT course. We call this ‘advanced standing’. That means you might not have to complete all of the units listed in your course structure and you may be able to graduate sooner. Exemptions are assessed on an individual basis – talk to Course Consultant for more information.
Yes. QUT offers a range of software and learning tools that you can use while you are studying at the University, such as design, multimedia and project management applications. Costs and eligibility may vary for each software application.
Yes, QUT provides you with a free subscription to Microsoft 365 (formerly known as Microsoft Office 365). You can use the subscription to install Microsoft Office applications on your PC, Mac and mobile devices.
While no formal English language testing is required for Australian domestic students, our postgraduate degrees are delivered at university level, so it is expected that all students are proficient in all aspects of the English language. If you have any concerns prior to applying, talk to one of our Course Consultants on 1300 104 196.
Assessment requirements including examinations differ from unit to unit. Depending on the accreditation requirements, you may need to sit an exam. However, most postgraduate units will not have an exam. If you are required to sit an exam they will either be held at a face-to-face venue at specified metro and regional exam centre venues around Australia or via an invigilated online exam.
Your actual fees may vary depending on your course and which units you choose. You may also need to a pay student services and amenities fees as a part of your course cost. NB: We review fees annually, and they may be subject to increases.
You may not have to pay anything upfront for your postgraduate studies if you’re eligible for a FEE-HELP loan. This loan allows you to defer your fees and only repay your loan when your income reaches a certain level. As your income increases, you pay a larger percentage of your income towards your debt. The amount you have to pay is calculated by the Australian Tax Office each year. For more information and to check you are eligible visit the <a href=”https://www.studyassist.gov.au/”>Study Assist</a> website.
All Australian university students must pay a Student Amenities Fee. Online students pay a reduced fee recognising they do not utilise the services to the same level as on-campus students. For eligible students, this fee can be deferred to your FEE HELP loan. For more information visit the Study Assist website.
QUT Online is a partnership between QUT and Online Education Services offering students across Australia access to high-quality online education through the delivery of a suite of QUT postgraduate courses. QUT Online students graduate with a QUT qualification.
We understand that life can get busy. The good news is there are options available for you to consider. Our helpful Student Advisors are available to chat about your specific circumstances and help guide you in the right direction.
Amending your enrolment is easy. All you need to do is contact a Student Advisor and they will assist you in making the changes you need.
Your learning materials are located conveniently in one spot in our online classroom called Canvas. Instructions on how to access your online classroom are located in your Student Portal.
If you have any questions about studying at QUT Online, you can contact our Course Consultants on 1300 104 196.
At QUT Online, we are dedicated to helping our students. Our Student Advisors are on hand to make your studies as smooth as possible from start to finish. They are available via phone, email 7 days a week, 8am to 9pm on weekdays and 10am-6pm AEST on weekends. Once you are in your online classroom, your Online Learning Advisors will be there to guide your learning and there is plenty of assessment support services at your fingertips throughout your studies.
Yes. Whether you study on-campus or online, the learning outcomes and qualification are the same and you will receive the same testamur. A testamur is your graduation certificate and it does not specify your mode of study. Regardless of whether you study online or on-campus you will still be getting the same qualification from an internationally ranked university.
Your units typically open the Monday before the commencement of the teaching period; however, access to your unit outlines and Orientation Unit will be available in Canvas, your online classroom, four weeks prior to the commencement of the teaching period.
Census Date is the last date you can withdraw from a unit / course or take a Leave of Absence for a specified teaching period without incurring the cost of your unit. If you add or drop a unit prior to Census Date, it will not appear on your academic transcript. Check Key Dates for Census Dates.
The content and learning outcomes of your course is the same as the on-campus equivalent, however, your course has been purpose built for online learners to acknowledge the different needs and challenges for students studying virtually.
Units run over a 10 week teaching period require an appropriate time commitment to ensure you can digest, understand and reflect on the course content. It is recommended during the teaching period you set aside approximately 12-15 hours per week.
The course pages on this website provide detailed information about the course content, entry requirements and career opportunities. You can also speak to a Course Consultant on 1300 104 196.
QUT Online aims to minimise the cost of accessing learning materials for your course. For some units, you may be required to buy specific software or a textbook, if this is the case, this will be advised in advance via your student email.
For most courses, everything you need is at your fingertips and there is no need for you to ever set foot on campus. If you happen to be near a campus or would like to access university services or facilities, as an online student you are able to do so. Feel free to drop into the library, use the computer labs and any other services that may assist you with your studies. Remember to take your Student Card. For more information, see Campus Venues.
An essential part of your online study journey is your computer. You’ll need it to access your learning materials, submit assignments and complete weekly activities. Make sure your laptop or desktop computer is equipped with: • Speakers or headphones • Web camera • Microphone
Once you’ve got your hardware sorted, ensure that your operating system is up to scratch. Whether you’re a Mac or a PC user, if you’re running an old operating system, some learning materials may be difficult to access. Operating systems required are: • Mac: OSX Version 10.7 • PC: Windows 7 If you are unsure what system your device is operating on, try this website for a quick system check.
Choosing a high functioning web browser will make for a smoother online study experience. Download either <a href=”https://www.google.com/chrome/browser/desktop/index.html” target=”_blank”>Chrome</a> or <a href=”https://www.mozilla.org/en-US/firefox/” target=”_blank”>Firefox</a> for faster page loading and overall streamlined usability.
As a QUT student studying online you get Microsoft Office 365 for free via Student Advantage. You will have access to all your favourite programs like Word, Excel, PowerPoint and Outlook, as well as new features such as OneDrive and OneNote for all your online storage needs.
Our Student Advisors are available to help with basic technical assistance. They are available via phone and email 7 days a week, 8 am to 9 pm on weekdays and 10 am-6 pm on weekends.
Our Student Advisors are available to help with basic technical assistance. They are available via phone and email 7 days a week, 8 am to 9 pm on weekdays and 10 am-6 pm AEST on weekends.
Your course gives you access to a range of learning materials in all formats and sizes, including videos, audio files and PDFs. You will need to view these interactive course materials using: Adobe Reader for PDF files and VLC media player for all audio and video files
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If you’re not ready to apply or want to know more before you submit your application, you can request more information by calling us on 1300 104 196 or by completing our enquiry form.
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